You can download the corresponding installation manual from our website, where you will find all the information you need.
Consult the commercial catalogs that you will find on our website about the MUEX series.
It affects the power supplied, the return of oil, and generates refrigerant flow noises.
Contact the person who carried out the installation, they will indicate the best option.
To perform an exact calculation, we recommend that you contact your installer. As a common practice, approximately 100 to 120 BTU per square meter are calculated.
You do not need to take any special precautions. The units are prepared to be outdoors. In any case, there are covers for outdoor units when they are going to be out of operation for a long period.
Contact the person who carried out the installation, they will indicate the best option.
You would need to know the model of the corresponding machine and download the manual from our website. You can also contact us using our online chat.
In cooling mode it is normal, however in heating mode the indoor fan is controlled according to the temperature of the heat exchanger of the indoor unit, while this temperature is above a certain value (25ºC approx) the fan continues to operate, if this temperature drops enough the fan may stop completely.
You can download the corresponding installation manual from our website, if you cannot find it you can contact us.
All Mundoclima equipment have the automatic restart function in case of power failure, this function is activated by default. In the equipment of the commercial range you can deactivate that function, for this you can consult your installer or the SAT of Mundoclima.
Contact the person who carried out the installation, they will indicate the best option.
The amount of water that comes out of the drain depends on the % of humidity in the environment, it may be normal.
In the first instance, you should contact your installer so that they can determine if the problem is with the equipment or with some element of the installation, they will assess how to proceed.
Contact your installer or request it through our Technical Service.
Contact your installer or request it through our Technical Service.
The equipment is heating up. You should wait approximately 1 to 4 minutes. The system has been designed to start discharging air only after reaching a certain temperature.
This is to protect the equipment. You should wait about 3 minutes. You can continue to use it normally.
If the MUPR models use Inverter technology, all models that contain the letter R are Inverter.
The system is removing frost from the outdoor unit. You should wait approximately 5 to 10 minutes.
This happens when the unit absorbs bad odors from the room, furniture or tobacco smoke and discharges them with the air flow. In this case, it is recommended to call a technician to clean the indoor unit. Consult with your installer.
In heating mode: the frost accumulated in the outdoor unit is transformed into water or steam when the equipment performs the defrosting operation.
In cold or drying mode: the humidity of the air condenses and water is deposited on the cold surface of the pipe of the outdoor unit and, therefore, drips.
