Legal Notice - Mundoclima

1. GENERAL INFORMATION

1.1. Who is behind this Website?

Behind this website is the company SALVADOR ESCODA S.A. (hereinafter “SALVADOR ESCODA” or “the Provider”), whose details, for anything the user or client needs, are provided below:

SALVADOR ESCODA S.A.
Tax ID: A-08710006
Registered address: Nàpols, 249 pl. 1, 08013, Barcelona
Contact email: [email protected]
Data protection email: [email protected]
Contact telephone: 93 446 27 80
Registry data: registered in the Mercantile Registry of Barcelona, Volume 4777, Book 4097, Section 2, Folio 036, Page 526695, Insc. 1st.

1.2. Description of the website and services offered

The website https://www.mundoclima.com/ (hereinafter, the “Website”) aims to present the company SALVADOR ESCODA and the services it offers in the market.
SALVADOR ESCODA is a company dedicated to the supply of products for Air Conditioning, Ventilation, Heating, Water, Renewable Energy, Gas, Electricity, Refrigeration and Insulation installations.
MUNDOCLIMA represents one of the registered trademarks of SALVADOR ESCODA, which includes an extensive range of products for air conditioning. Through our Website, we publish technical data sheets and catalogs that contain product information. In addition, we offer the possibility of contacting us directly for any questions or queries you may have about our products or the advice we can offer you.

1.3. What is the purpose of this legal notice?

With this notice we want to inform the user (the “User”) about who is behind the Website, as well as to know the services we offer and the conditions applicable to our services through our website.
Along with this text, we have provided other legal texts, such as the Privacy Policy, the Cookies Policy and similar, if applicable.

1.4. How to contact the person responsible for this Website or Provider?

To contact us you can do so at the address indicated above or, preferably, through the following email address: [email protected].

2. RULES OF OPERATION

2.1. How does our Website work?

2.1.1. Informative Website
Our Website is a corporate and informative Website where we inform the User about the services and products offered by the company and through which they can contact us to ask any questions they need to resolve or discuss their needs with us.
The general Website does not require registration. It is free to visit, however, the User is subject to compliance with the provisions of all legal texts linked to the Website.
2.1.2. Contact with the MUNDOCLIMA Technical Service
On the Website you will find a section relating to the Technical Assistance Service (SAT) through which we intend to help you find the most appropriate solution to any problem or breakdown that exists in your equipment.
In this section we will try to solve your problem through a virtual assistant and, if the breakdown persists, you can contact the MUNDOCLIMA Technical Service through the online form provided or by filling out an Intervention Request.
2.1.3. Product Registration
We also have a Product Registration section, where you can register your MUNDOCLIMA equipment by completing the corresponding form. The information provided is collected for the purpose of facilitating the management of warranties and after-sales services, providing technical assistance and updates related to the registered equipment, and statistical and market data to improve our products and services.
We inform you that the product registration form is filled out through the platform of a provider linked to SALVADOR ESCODA; in order to register your equipment, the User must fill in the fields requested in the registration form, which may include their personal data, such as their name, surname, address, postal code, place of residence, telephone number and email, as well as data relating to their equipment and any other additional data that will be indicated.
2.1.4. Majority of age
To be able to browse the contents of our Website, the majority of age is not necessary. Nor is the majority of age required to enjoy our products or services.

2.2. Types of user on our Website

a) Social media follower: is the person who follows us on the social networks in which we have a corporate profile.

b) Information applicant or interested party: is the person who contacts us through any of the means or channels enabled online to request information about our services.

c) User: general way to identify any person who visits our Website, makes an inquiry or contracts our services.

d) Visiting user: is the person who visits the Website without interacting with it or with us.

2.3. What confidentiality rules do we apply?

When the User browses the Website, we may collect their data in accordance with the provisions of our Privacy Policy. However, if, as a User, for any reason, you access information relating to our services or confidential aspects of our business, you are subject to the strictest confidentiality, unless we expressly indicate that you are free to use that information.

2.4. What conditions of use apply?

2.4.1. General aspects

Any person who accesses and browses the Website becomes a User of it, which implies acceptance of the conditions of use detailed in all its legal notes and policies, relating to data protection, intellectual property, security measures and competent jurisdiction, among others.

As a User, by accessing our Website, you assume the risks that may occur at your own risk. In this way, you must be responsible for the use of suitable means to avoid controllable risks that concern you.

Also, as a User, you must carefully read this legal notice each time you intend to use the Website, since it may undergo modifications and, therefore, you will be subject to the provisions therein. In the case of relevant conditions that may affect you, as long as you are a registered user of our services, you will be informed of this in due time.

In addition to these conditions of use, you must respect at all times the rest of the rules of our Website, as they regulate all the rights and duties of Users for a better protection of these, the protection of said Website and, therefore, also of our business.

2.4.2. User Rights

As a User you have the right to browse our Website, always subject to the rules established in the notices applicable to it.
As a User you have the right to be attended to regarding your doubts, comments or exercise of rights, following for all this the procedures established on our Website.
You have the right to have your information treated with respect and maximum privacy, so we have provided an adequate Privacy Policy and data protection for this.

2.4.3. User Prohibitions

You may not take advantage of your status as a User to access information that does not correspond to you about the information or services offered on this Website; or about its Users and make an unauthorized or illegal use that may cause some type of damage, neither to the owner of this Website, nor to a third party or User.
Any type of link to or from defamatory, pornographic, racist pages or any other that offers false information or harms our Website and any of the professionals or collaborators who work with or for it is prohibited.
In no case may you delete, alter, evade or manipulate any protection device or security systems that may be installed on the Website to commit a crime or fraud, violate intellectual property rights, privacy, confidentiality of users or its owner.

2.4.4. Rights of the owner or Provider

The owner of this Website has the right to process the User’s data in accordance with the provisions of these notices and in the corresponding Privacy Policy, using said information to answer their questions, being able to carry out all the appropriate measures according to law to be able to provide the service effectively.

3. CONTENT POLICY, INTELLECTUAL AND INDUSTRIAL PROPERTY

3.1. Type of content on our Website

3.1.1. Intellectual property policy

Our intellectual property policy is applicable to the entire Website, as well as to the content and materials disseminated through it. It is also applicable to the corporate content that we disseminate through profiles on social networks.
The User expressly acknowledges, and for all purposes, that the information, signs, images, designs, logos, animations, videos, texts, as well as the other elements and contents, including its services and computer applications, of the Website, are subject to industrial and intellectual property rights of SALVADOR ESCODA or of third-party owners thereof who have duly authorized their inclusion, so they are not granted any type of right over them, except those that are expressly recognized.
Users who access the Website may view the information contained and make private downloads or reproductions on their computer system, provided that the reproduced elements are not subsequently transferred to third parties or installed on a server connected to the Internet or a local network.
In accordance with the provisions of the previous section, the User will not be authorized to, merely by way of example: distribute, modify, transform, transfer, make available to the public or carry out any other activity that has not been expressly authorized, on the elements and contents indicated above, including the computer codes of any of the elements of this Website.
The User who proceeds to send any type of content to our Website ensures that they have the necessary rights to do so, the Provider being exempt from any responsibility for the content and legality of the information offered.
The User will be directly responsible for all the consequences, damages and losses that derive for SALVADOR ESCODA and/or third parties from the infringement of any obligation contained in this clause.

3.1.2. User limits regarding access and use of our content

Access to intellectual property content by you as a User does not transfer any rights over it. In this sense, the use you give to this information and content can only be private (used in a private way); any use or reproduction made by Users or others that may be included in the future, must be carried out in accordance with the legal provisions and policies established here, respecting in any case the applicable legal limitations.

Specifically, the reproduction, transformation, distribution, public communication, making available to the public or any other exploitation of the contents of this Website without the written consent of the respective owner is prohibited.

If you want to request any type of permission to use or publish any of our Website content, you can contact us by any of the means indicated in point 1.4 of this notice.
3.1.3. Authorizations or permits

As a User, you may view the elements of the Website and even print, copy and store them on the hard drive of your device or on any other physical medium, as long as it is, solely and exclusively, for personal and private use, being, therefore, prohibited its use for commercial purposes, its distribution, as well as its modification, alteration or decompilation.

However, as an exception to what is indicated in the previous point, we allow you as a User to share what is related to the Website through social networks, with the actions “tweet, retweet, share, blog” or similar, as long as our ownership or the mention of the corresponding people is respected.

3.2. Regarding the software corresponding to our Website and its design

The owner of the Website has the permits and licenses to use it, as well as the rights related to its design. Any use of the programming code, software or design by Users is not allowed, being responsible for any fraudulent use or in prejudice of the rights of the owner of the Website, or of third parties.
In no case may you extract, manipulate, copy, compile or decompile any element that makes up the Website, for purposes other than or that escape the object of what is offered therein, and legal actions may be taken if any action against it is detected and for this reason.

3.3. Regarding our brand and corporate identity

As a User you may not use our brand, domain, slogan or any element that configures our corporate identity without requesting express permission to do so.

3.4. Complementary rules

In what is not provided in our notices, compliance with the provisions of the applicable legislation and regulations on intellectual and industrial property will be observed.

4. LIABILITY REGIME

4.1. Responsibility for access to the Website

Access to our Website will be the sole responsibility of the User, both in the form of access and in the information provided, as well as in the security with which they browse through it.
For its part, the owner of the Website undertakes to make the best and greatest effort, to the extent reasonably possible, to avoid errors in the published content and offer a constant and permanent service through it.

We cannot be held responsible for temporary suspensions, breakdowns or technical failures that affect the Website, caused by causes beyond our business, by viruses or computer insecurity caused by third parties, nor by the illegal and disrespectful actions of Users.

SALVADOR ESCODA does not guarantee the availability, continuity or infallibility of the operation of the Website and, consequently, excludes, to the maximum extent permitted by current legislation, any liability for damages of any nature that may be due to the lack of availability or continuity of the operation of the Website and the services enabled therein, as well as errors in access.

Also, SALVADOR ESCODA declines all responsibility for computer or other damages that may be caused to the User in accessing the contents of the Website. Therefore, it does not guarantee the absence of viruses or other harmful elements that may cause damage or alterations to the computer system, electronic documents, or files of the User or third parties.

4.2. Regarding the published content

From SALVADOR ESCODA we are also not responsible for the content and/or updating of the links published on our Website, or the information that they index and that is related to other websites, applications or with other companies that are linked to the content search criteria.

We will review and update the information published on our Website, but we cannot guarantee that all of it is completely correct since there may be typographical errors, inaccurate or incomplete information for any fully justifiable reason.

Without prejudice to the limitations established in current legislation, SALVADOR ESCODA is not responsible for damages of any kind that may be due to the lack of accuracy, completeness, timeliness, as well as errors or omissions that the information contained in the Website or other content that can be accessed through it may suffer from.

4.3. Liability in relation to service failures

In general, neither the Website nor its owner are liable for technical errors on the Website and/or failure to supply the Internet service: (i) due to actions or errors of third parties and/or (ii) due to their own causes when the incident is resolved and/or acts diligently.

4.4. Other responsibilities and duties

If SALVADOR ESCODA is declared not liable for any damage caused by the aforementioned extremes in a judicial or extrajudicial procedure, by a competent Court, Tribunal or Public Administrative Body, and the User is, it may claim against the latter all the amounts that it has had to pay and bear, including consequential damage and loss of profit, and any cost or encumbrance that it has had to face, including taxes, fees, lawyers, solicitors, experts, arbitrations, travel, stays, and any other.
SALVADOR ESCODA reserves the right to communicate the confidential information that Users have communicated to it when required by law, regulation, rule, ordinance and/or any other legal mandate, judicial or governmental request.

5. PROTECTION AND OPERATION OF THE WEBSITE

SALVADOR ESCODA will keep the Website operational throughout the year, 24 hours a day, provided that the state of the art allows it.

However, it reserves the right to modify or interrupt, in whole or in part, access to the system temporarily when the maintenance, update or repair service of the system or the Internet server requires it, without the need to have notified the User.

If the User detects any anomaly, interference from third parties, system errors or malfunction of the Website, they must notify it, addressing for this purpose, to the email or contact information indicated in point 1.1, so that SALVADOR ESCODA proceeds to review what happened and, where appropriate, seek a possible solution.

6. RIGHT TO MODIFY THIS NOTICE

We reserve the right to modify this notice to adapt it to new legislative or jurisprudential developments that may arise or be published, as well as to make the appropriate modifications in accordance with industry or commercial practices.

When there is a substantial or relevant change in them, we will notify through the Website, and with a reasonable time in advance, of the changes that will occur in our policies, indicating when they are expected to take full effect.

7. APPLICABLE REGULATIONS

All our legal texts and policies are governed, in each and every one of their extremes, by Spanish legislation, including: Law 34/2002, on Services of the Information Society and Electronic Commerce, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, the European Data Protection Regulation 679/2016 and any legal provisions that are applicable to the Website and the services offered.

8. EXCLUSIONS OF THE LEGAL POLICY OF THE WEBSITE

This legal policy only affects the information published and the data processing carried out based on our Website. In no case, the conditions established here have to be necessarily related to the policies of SALVADOR ESCODA with regard to the provision of services in itself, as well as to the way in which these are provided by its owner.

9. COMPETENT JURISDICTION

In the event that any conflict or discrepancy arises in the interpretation of these conditions or notice, the Courts and Tribunals that, where appropriate, will hear the matter, will be those of Barcelona.
In any case, if your situation is as a final consumer, the courts corresponding to your address will be competent.

10. TO WHAT OTHER LEGAL POLICIES ARE THIS NOTICE AND THE USER SUBJECT?

This legal notice is complemented with the rest of the legal policies established on our Website, already discussed throughout this notice, such as the Privacy Policy and the Cookies Policy and, where appropriate, any other that is necessary to add or complement, following the provisions of current legislation at all times, all to ensure the interest of our Users, giving them the greatest image of guarantee and transparency.